RevenuePoint

The workflows will be built into the Customer 360 platform and take advantage of automated technologies to help customer service representatives respond to incidents, eliminate repetitive tasks, and automate how cases are routed through an organization.

CodeT5 achieves state-of-the-art performance on coding tasks including code defect detection, which predicts whether code is vulnerable to exploits, and clone detection, which predicts whether two code snippets have the same functionality.

Salesforce has added several new features to its Health Cloud service, including a remote patient monitoring dashboard and self-service appointment management tool, as it bolsters its focus on the healthcare sector.

The service, which is meant to be a business media platform unlike streaming options offered by Walt Disney Co., and Netflix, will include live experiences, original series and podcasts.

Salesforce is moving beyond CRM software as the company has announced that it will launch its own streaming service which will feature live and on demand content for every role, industry and line of business, all in one place.

Like the company's existing industry-vertical solutions, this latest offering is designed to solve a problem faced by a specific group of customers, in this case publishers that need to manage their ad campaigns across multiple channels.

As a result of the deal, Salesforce said it plans to combine Slack with Salesforce Customer 360, a customer data platform it introduced in 2018 that allows companies to connect Salesforce apps and Map teams.

With Advertising Sales Management, cross-channel planning and execution, automated client reporting and campaign optimization converge in a single platform to help drive revenue for publishers.

On Tuesday, the Salesforce unit announced the release of Tableau 2021.2 with a variety of new capabilities designed to help people make smarter and faster decisions based on available data.

Once an organization has an identity layer across their digital touchpoints -- such as mobile apps and web portals -- their customers won't have to create new logins for each.

Salesforce has added corporate and investment banking tools to its Financial Services Cloud as well as integrations with Tableau so bankers can manage client relationships, analyze deals and share sensitive information.

New technologies from Salesforce combine data and digital to bring together marketing, commerce, sales and service in a way that centers digital strategy.

Salesforce claims ERI can help sales reps close deals faster by acting as a virtual agent for salespeople in all industries, scanning news articles, social media, collaboration apps, and email, to uncover and deliver account and contact information.

Learn how to customize your Leads, Opportunities, and Cases and create meaningful metrics and KPIs for your sales and service processes with Salesforce.

Salesforce Customer 360 empowers your marketing, sales, commerce, service, and IT departments to work as one.

"OwnBackup, a startup that helps companies protect their data on Salesforce.com Inc. platforms, has been valued at almost $1.4 billion in a new funding round."

Salesforce has new cloud software for coordinating vaccines, citizens and employees.

Chatter debuted in June 2010, described as "the industry's first cloud-based enterprise social collaboration application and platform."