Express Employment Professionals-Poughkeepsie, NY

Who you Are: Do you enjoy working in a positive, team-oriented work environment? Do you possess excellent phone etiquette, coupled with a professional demeanor and a can do attitude? If so, this job is for you! A growing insurance agency seeks a motivated customer service representative to join their team. Duties include: ... Engage in basic customer service such as billing inquiries, and general customer concerns. Perform data entry of renewal policies into management system. Handles ad hoc administrative duties and projects as needed What we Look For: Excellent verbal and written communication skills Personable, professional demeanor Customer service skills and ability resolve challenges professionally and expeditiously. Proficiency with Microsoft Word and Excel. High school diploma or GED The ideal candidate will have an interest in the Insurance industry Job Type & Work Hours Part-time, 20hrs./wk. Tues.- Thurs. Ability to transition to full-time

Overview: Hourly, non-exempt position greeting customers, answering the phones, processing payments for cash customers and posting to their accounts Qualifications: Accurate, able to perform basic math, good phone and computer skills, strong customer service skills Job Duties/Responsibilities include but are not limited to:... Collect payments from cash customers and post to their accounts Count cash and reconcile payments to the cash box journal daily Post A/R payments Prepare deposit slips for cash and A/R payments Review the Detail Invoice Preview Report daily Review Unpaid Invoice Report weekly and contact customers if necessary, while working with other departments to clear items Process credit card payments Answer and direct incoming phone calls Write up requests for customer refund checks for approval Collect and post deposits for special orders Order supplies (if applicable) Bank runs (if applicable) Respond to job queues, emails, and voicemails daily Arrange back-up for duties when scheduling time away from work Other duties as assigned Physical Requirements: Standing or sitting for long periods Dress Code: Business Casual Mon- Fri, 8AM 5PM, 1 hr. lunch

Looking forward to hearing Melinda Pearson's presentation tomorrow as she shares how she helps those in need during a very difficult time in their lives.

Express Employment Professionals-Poughkeepsie, Congratulates our Associate Lorenzo, for achieving Employee of the Month! Lorenzo consistently goes Above and Beyond his job duties while displaying a Positive Attitude. Thank you for your efforts Lorenzo!