Millstone Veterinary Clinic
Category
General Information
Locality: Dundee, New York
Phone: +1 607-243-5298
Address: 5923 State Route 14 A 14837 Dundee, NY, US
Website: millstonevetclinic.com
Likes: 372
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Here is our current stance on the recent news regarding seresto collars.
We are currently experiencing an outage with Frontier for our phone lines. Please come to the clinic if you need medications or diet. If you need an appointment you can email and we will check it frequently. [email protected]. Thank you for you understanding.
Frontier reports our phone lines are currently down please email us if you are trying to contact us. Thank you for your understanding we are trying to work with them to resolve this issue.
Important update from Millstone Veterinary Clinic Due to the rising concern of COVID-19 in the area we are going to be changing the workflow of the practice. We are doing this in an effort to continue to provide quality medical care while keeping you and your family safe. Effective Tuesday March 17, at noon only members of Millstone Veterinary Clinic staff will be permitted inside the hospital building. We appreciate your understanding of this. For scheduled medical and surg...ical appointments: -Please call us when you arrive in the parking lot and remain in your vehicle. -A care professional associated with your appointment will discuss your needs by phone when you arrive. At the end of the phone conversation, a care professional will come to the parking lot to bring your pet into the building for evaluation. -After the medical team evaluates your pet, you will receive a phone call from your veterinarian to discuss recommendations and a plan moving forward. Verbal consent for treatment and diagnostics will be authorized via this phone call. -Once the care of your pet is complete, the discharge process will be discussed. At that time a customer service representative will discuss payment options. -We understand that extenuating circumstances will arise and we will work with you to accommodate these situations. Food and medication pick up: -Please call ahead and allow 24-48 hours for us to prepare the product. -Call us when you arrive to the hospital parking lot and we will bring the medication to your car. -We offer medications through our online pharmacy that will be delivered to your door. There is a link on our website millstonevet.com. Please call if you have questions or trouble using our online store. We know that this will be a significant change for everyone and we appreciate your patience as we work together to reduce the impact of this virus on our community. The Centers for Disease Control has a comprehensive website with general information and more about COVID-19 and animals: https://www.cdc.gov/coronavirus/2019-ncov/faq.html Sincerely, The Doctors and Staff of Millstone Veterinary Clinic
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