Moor Electronics, Inc.

Big Blue is open with Limited Staff and Shipping We have been able to remain open with reduced staff. Our office is shipping orders for items that are in stock, and as expected, it is taking us a lot longer to process and ship than usual. We thank you for your patience and understanding during this challenging time, and we look forward to reopening with full capabilities as quickly as we are allowed to do so.... If you have any questions contact at 716-573-6341. If I don't answer leave a message and we will get back to you a soon as possible. Duane Simano

General Repair Information Should your Moor instrument become inoperative or if you believe there is a problem with it, please return the complete unit to the address below for service. When returning the unit include a note, with a return address, daytime phone number, check for $25 and a description of the problem. The check is made out to Big Blue Enterprises, this cost is for the inspection of the unit and is figured into the cost of the repair. This check must be sent ...with the repair, no units will be looked at without it. The problems with your unit can be in any one of the components that is needed for operation, this includes wires. We would recommend that you send in all parts necessary for the operation of your unit. This will allow our repair department to diagnose the failure of your unit with greater speed. Once we have determined the cost of repairing your unit, we will call you with an estimate. We will not repair the unit until you respond to our service department. If you elect not to have the unit repaired, there will be a service charge of $25.00, which you pre-paid for labor for each unit, (+ shipping). Repairs can be paid for by Master Card, Visa, COD or you can pay by check. Big Blue Enterprises 733 Delaware Rd. Box 221 Buffalo, NY 14223 716-573-6341 Email: [email protected] If you have any questions, please call Big Blue directly at 716-573-6341

SUB-TROLL 900 MOOR ELECTRONICS & ELECTRO MARINE SYSTEMS TROLLING & SAILING INSTRUMENTS... All your Moor Electronics, Sub-Troll 900, Electro Marine Systems parts and service are now done by the company listed below Big Blue Enterprises 733 Delaware Rd., Box 221 Buffalo, NY 14223 716-573-6341 [email protected]