North Coast Dental Group

Just an update for our patients to keep you informed of some of the changes we are making while we are closed. We miss you and look forward to seeing you soon. We know that this period of lockdown and isolation has taken its toll on everyone. The world is a different place with a new set of realities. No doubt you have had to make many changes at home, work and school. We too, with guidance from New York State, Monroe County, the American Dental Association and the NYS De...ntal Association have been busy making numerous changes and enhancements to the office and protocols to protect both staff and patients. Waiting rooms have been re-organized to allow appropriate social distancing, with minimal usage expected. Staff have been issued upgraded Personal Protective Equipment. Our reception area has been protected with clear acrylic barriers. Patient check-in and check-out has been streamlined to minimize time spent in the office area . We are very proud to announce the installation of a state of the art air and environmental purification system. The REME-HALO Guardian Air Purification System, which is made in the USA, has been installed on all three of our HVAC systems. It continuously purifies and disinfects the air and all surfaces the air contacts. It is rapidly effective on molds, bacteria and especially important, it is effective on viruses including coronaviruses. This is used in addition to our standard disinfection and sterilization routines. We are preparing ourselves and the office to reopen with the best practices to provide the staff and you, our patients, with the most safe and secure environment possible. We will keep you updated with more information as our office nears an opening date.

Happy "Staff Appreciation Day" to all of our wonderful staff! It is very sad that we can't be together today to celebrate, however, we are so truly grateful to have each one of you as part of our team and dental family. We look forward to being back together soon!

While our office remains closed, please remember we are available to our patients should you have a dental emergency. Call the office for instructions on reaching your doctor.

Further clarification: We are taking actions in accordance with the recommendations of the Seventh District Dental Society, New York State Dental Association and the American Dental Association. North Coast Dental Group will be closed for routine dental care. This includes cleaning, fillings, examinations and all non-emergency care.... We are available for dental emergency care only, by appointment, for patients of record. The office staff is also available to answer your questions by phone. The spread of COVID-19 will be determined by our collective actions now. We believe by taking these extraordinary precautions, we are contributing to the community collective effort.

Late this afternoon, the local chapter of the NYS Dental Association strongly recommended that all elective procedures be postponed. At this time, in order to comply we are notifying patients who have scheduled appointments during the effected time. Scheduled patients are being notified directly about any changes to their appointments. If you have a question about your appointment, or you have an urgent dental need, please call the office at 266-9220. The situation and guidance is changing daily and we are doing our best to stay current ensuring the safety and well being of your families and our staff.