Retail Action Project

Join us in a Financial Empowerment Workshop on Monday, October 26th at 5:00PM presented by NYC Department of Consumer and Worker Protection (DCWP) Learn how DCWP’s financial counseling supports your financial goals Learn about tools and resources available for managing your money and building your financial future. Ask the Expert Financial counselors will be available to answer your questions.... Please send your questions to [email protected] ASAP. *You must register to receive the link to attend. Register at https://bit.ly/RAP_FINLIT Workers from all industries welcome.

Free Customer Service Training - Online Date: October 13 - 15, 2020 Time: 10:00 - 6:30 PM Join us for an interactive 16 hour work readiness and customer service skills building training which aims to instruct and prepare workers in retail and allied industries to gain employment, build business skills and position themselves to advance rewarding careers.... Register in advance at https://bit.ly/RAP_CST Complete your training Intake at https://bit.ly/RAP_INTAKEFORM Participants study real worker scenarios using active class discussion, role playing, and written exercises to explore, observe, model and practice excellent customer service skills. Topics include Employer expectations, Your rights at work, Workplace safety and health. Students who successfully complete the training will receive certification from LaGuardia Community College Small Business Development Center. Requirements: - Ability to join training online using the Zoom App - A phone, tablet, laptop or desktop computer with video - Writing materials (paper, pen, pencils) You must register and complete the worker record form to receive training login details. See Less

Free Customer Service Training - Online Register in advance at https://bit.ly/RAP_CST Complete your training Intake at https://bit.ly/RAP_INTAKEFORM