SERVPRO of Jefferson County

Can you spot these common signs of water damage?

Do you know how to spot a plumbing leak in your home?

Your family is safer if you can identify the subtle signs of a natural gas leak.

Do you know how to protect your home's valuable sewer system?

Don't wait to get in touch with your team of local experts when your home needs restoration services! We're available 24/7.

These tips can help you prepare for emergencies if there are older adults living in your home.

We continue to see claims that Electrostatic sprayers/foggers are effective at disinfecting. When used properly, they are. Unfortunately we have seen them used improperly and as the sole source of applying disinfectants. While they are a fantastic asset to add to your cleaning and disinfecting arsenal, high touch areas must be pre cleaned before using them. This is per CDC and manufacturer guidelines. We continue to strive to offer our customers the best protection against COVID-19. We are here to help keep you informed. We are happy to answer any questions you may have!

It’s Friday! Here's a brain teaser How Many Servpro Houses Do You See!?

In this segment of Ask the Expert, Mark Zegarelli of SERVPRO of Jefferson County answers important questions about which cleaning products to use during the coronavirus pandemic. See more at www.informnny.com/ask-the-experts-2/servpro

Don’t be mislead by claims that using a fogger, spray, or electrostatic fogger being sufficient to disinfect your businesses. We are dedicated to providing you with the best service possible which is why we strictly adhere to CDC COVID disinfection guidelines. Please know that if someone says they will do a disinfection of your facility by using only a fogging device, the job is not being done thoroughly. We take the time to pre clean high touch and soiled areas, and make su...re the dwell times of the disinfectant is adhered to. We live in our community with you, and we will do whatever we can to ensure that our customers, friends, family and employees and taken care of and kept safe. If you have any questions regarding the CDC’s COVID disinfection guidelines or our services, please feel free to message us here or call the office at 315-777-8377.

Think your ducts may be clean? Did you just purchase a home that has forced air heat? Look at what our guys found in a duct during a cleaning today! Give us a call today at 315-777-8377!

If you're like us, you are dreading turning your furnace on for the first time this season. Before you do, give us a call to schedule duct cleaning (and while we're at it, we can do your dryer vents as well!). This will help ensure that the first heat run of the season doesn't blow dust, dander, pet hair and other allergens throughout your home. During the off season, these particles drop and collect in your duct work. Let us make the transition into winter a little easier on you. Call today at 315-777-8377!

Mark Zegarelli of SERVPRO of Jefferson County discusses proper COVID-19 cleaning procedures in this segment of Ask the Expert. Learn more at www.informnny.com/ask-the-experts-2/servpro

As we remember September 11th let us not just remember the tragedy of the day but also the triumph that followed. An act that was meant to destroy a nation, uni...fied us all. On that day and those that followed we saw first responders throughout the nation band together to save the lives of complete strangers. In a time that everything seems so divisive we remember that regardless of what negativity comes across the news, we still have a nation of helpers. Good people at their core that work behind the scenes day in and day out responding to all the calls most people just read about. Today in remembrance of 9/11 we are teaming up with ServPro to give away a free coffee and bagel to the first responders in our community. Feel free to tag anyone in your life that is EMS/Fire/Police God Bless America #neverforget

Friday September 11, Servpro of Jefferson County is teaming up with The Brew HaHa to show thanks to our first responders. As a small token of our appreciation for all that you do, please stop by The Brew HaHa on Friday to get a free hot or iced coffee and a bagel. Please have identification ready to show at the window. THANK YOU!!

Thank you to all of our medical personnel, first responders, military, law enforcement, teachers and EVERYONE that is out there every day being a HERO!

Servpro of Jefferson County is still offering COVID-19 disinfection. We want to take this time to share some information with our valued customers about how this works. Per CDC guidelines, all high touch areas (light switches, door handles etc) are thoroughly cleaned before being disinfected. This is imperative and is the number one reason why we choose not to follow the trend of fogging only. It simply won’t work. There is also a dwell time on all disinfectants. This is... the amount of time that the product has to stay on the surface and remain wet to properly work. Our crews are diligent in making sure the dwell time is always met. This means that a COVID-19 cleaning isn’t just a quick in and out process. We are dedicated to ensuring that all CDC, EPA and manufacturer guidelines are adhered to. We care about the safety of our customers and employees first and foremost. If you have any questions about this process, or any of our other services, please feel free to give us a call any time. 315-777-8377

We are so grateful when customers take the time to share their thoughts with us! ""Dear Mary and Crew: I am enclosing the check for the excellent, superior cleaning job you completed for my mother and father's home on July 6, 202! We were amazed at the care taken, the detail given, and the overall condition of her home once you had completed your work. I think you even cleaned things from when we moved in the house in 1986, if possible.... My idea of what I thought the cleaning would be was just going through, getting rid of the dust and refreshing the walls and carpets. To my surprise, it was so much more! The basement cleaning was totally unexpected and the garage, too. The home is literally move-in ready. In fact, I have bought new homes that were not as clean as mom's is now! She is looking down with a BIG smile on her face and is probably saying "Wow" herself. I know that she would definitely have done the same thing if she were selling the house herself. I knew by the time we got rid of things in the house, which was a daunting task, no one would be up to putting a polish on the house that was needed. I knew we were going to hire you because you are persnickety and detail-oriented, and I was right. The house is now listed and ready for someone to enjoy your labor, too! Several of our family friends from outside the area have commented on the house's presentation, not just on the painting and things we did, but the sparkle and rejuvenation to the surfaces, too. It is generating more buzz than the house. Believe it or not, everyone asks who CLEANED the house. You are by far a crew that SERVPRO can be proud to affiliate themselves with! With much appreciation and even more satisfaction. Suzie, Nina, Camille, Teresa and Karen"

At this time, a decision has been made to suspend area rug drop offs at our office. We also ask that all payments be made at the time of service, over the phone, or other arrangements made with the office. We are dedicated to continue providing our services in the safest way possible. Our employees have been wearing masks, sanitizing equipment between jobs and at the end of the day, and we cannot thank them enough for continuing to be willing to help our community during thi...s time of need. We are still offering our regular and emergency services as well as our disinfection services. If you have any questions, please call us at 315-777-8377 and we will be happy to assist you in any way that we can. We do ask that anyone who has services scheduled with us that may have been exposed, please let us know. We are working diligently to keep our employees safe so they can continue to help those in need.

Did you know- the CDC has a set of guidelines to follow for disinfecting public areas and businesses? These are to be adhered to on top of the manufacturer’s specifications for the product used. We follow all CDC guidelines as well as manufacturer’s specifications to ensure the ongoing safety of our customers and community. Disinfection isn’t a quick process and can not be done by simply spraying an area. Companies that may claim to be in and out of your business in minutes are likely not adhering to guidelines. We are #heretohelp! If you have any questions about our disinfection services please feel free to give us a call at 315-777-8377