X-Cel Wireless, Inc.

First & foremost thank you to all of my customers for supporting my small business. I am grateful for all the years of serving you. (over 15 years now, wow!!) For the safety of my employees I have decided to temporarily close our store front. We are available for sales by phone at 585-786-8540 leave a message & someone from our team will return your call. We can ship a device to you or deliver within reason. We are not trouble shooting devices at this time. If you need ...assistance with that call customer service at 1-800-922-0204 or use the My Verizon app for things like bill payments & price plan changes. Please note Verizon will not terminate any service due to non-payment now through April 30. All activation & upgrade fees are waived at this time also. If you have damaged your phone & have insurance, the number is 1-888-881-2622 or visit www.phoneclaim.com If you believe your device is defective, under a year old & has no physical or water damage the number for warranty is 1-866-406-5154. Thanks for your understanding & we look forward to serving you in the near future! ~Hillary~

We have cut back our store hours until further notice. We will have reduced staffing as well. Please call us if you wish to discuss your account. 585-786-8540 We can mail you a new phone if you prefer that to stopping by the store. Upon arriving at our store we will require you wipe your phone off with a provided Clorox wipe. Important numbers to know if we are unavailable: Verizon Warranty 1-866-406-5154... Asurion (Insurance) 1-888-881-2622 or visit www.phoneclaim.com Customer service 1-800-922-0204 See more

Merry Christmas everyone! We are closed today and tomorrow. Regular hours on Friday. Enjoy time with your family and friends!

**PRE BLACK FRIDAY SALE ALERT** When purchasing a Google Pixel 3a or 3a XL receive $200 off when activating a new line of service, or $100 off when upgrading! No Plan requirement! Stop down and pick up yours before the rush!