Young Professional Staffing Solutions

A well known transportation service is seeking secret shoppers to conduct evaluations on their workers and services. Secret Shopping is a program used to measure and improve the quality of the customer service provided by retail outlets. Secret Shopping gives companies results on the performance of the customer-related functions of their business. The goal is to assess the overall condition of a well known transportation company , record your visit and then fill in the e-surv...ey. The Mystery Shopper will conduct analysis reports in Jersey City and Manhattan Traveling to assigned locations Remaining discreet while you pose as a regular customer. Interacting with employees over the phone and in person to gauge customer service. Inspecting the station's environment to detect possible concerns and areas for improvement. Purchasing random and specific items to assess product quality. Retaining receipts as proof of purchase for later reimbursement. Completing and submitting a electronic report detailing the customer experience after each store visit. Logging hours worked If you are interested please respond to this posting with your resume and availability Job Types: Part-time, Contract Pay: $18.00 per hour